Caring for you,
Caring for your family
HOW WE WORK
At HSL Care, we understand how important it is that clients and family members feel comfortable and safe with care workers. For that reason, we take the following steps to protect clients:
We ensure that background checks are conducted, for all caregivers, for peace of mind and reassurance. Our carers all receive initial training, in-field assessment and participate in ongoing training, including CPR certification.
Staff are GPS Monitored in real-time, to provide access for up-to-date care of your loved one. We can provide the family with Daily or Weekly Updates on their loved one. Our service is totally client and family centred.
IN THIS SECTION
Client care first, business second
Active ongoing training
GPS carer real-time monitoring
Commitment to delivering excellence in home care
HSL Care has a remarkably low turnover of staff. We enjoy a loyal workforce, because we treat staff fairly and we're passionate about what we do. Organisations with a higher staff turnover can't provide the consistency and continuity of care that HSL Care can.
Our business model is a compassion-centred model of care, where warmth, compassion and genuine interest in clients, comes first, before business interests. This means we value continuity in carer relationships and value the quality of life that our clients enjoy.
Hygiene Standards: Cleanliness prevents transmission and this is essential during Covid-19. All carers are trained to follow procedures to ensure all infection control routines are being followed.
Vigorous monitoring and Supervision of staff: All of our staff are supervised on the job to ensure their competency to deliver a high quality of care.
Ongoing training and development: We provide all our staff with vigorous training that covers coronavirus and infection control.
Personal Protective Equipment: We use private suppliers to provide our staff with full PPE to ensure our stocks can never be compromised.
Clear Pricing: We have clear pricing to ensure the quality of our service.